Shipping

At this time we offer free local delivery in the Town of Lincoln and in St. Catharines.

We also offer Buy Online, Pick up in Store.

We do not offer shipping at this time.

 

Return and Refund Policy

Last updated: July 11, 2020

Thank you for shopping at Maggy's Pet Boutique.

If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the https://www.termsfeed.com/return-refund-policy-generator

The following terms are applicable for any products that You purchased with Us.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Return and Refund Policy:

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Company refers to 2610076 Ontario Inc. OA Maggy's Pet Boutique, 4520 Ontario street, Unit 7, Beamsville, ON, L0R1B5.

Service refers to the Website.

Website refers to Maggy's Pet Boutique, accessible from

http://www.maggyspetboutique.ca

Goods refer to the items offered for sale on the Service.

Orders mean a request by You to purchase Goods from Us.

During COVID19, we ask that you contact us about returns.

You can contact us about returns at:

By email: [email protected]

By phone: 289-990-5595

During COVID19 we are temporarily not accepting returns. Please contact us to discuss.

We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.

 

Conditions for Returns

In order for the Goods to be eligible for a return, please make sure that:

The Goods were purchased in the last 7 days

The Goods are in the original packaging

The following Goods cannot be returned:

The supply of Goods made to Your specifications or clearly personalized.

The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.

The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.

The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.

Returning Goods

Please visit store in person.

Alternatively, you can ship the goods to us. You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address

We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.

 

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: [email protected]

By phone: 289-990-5595